Annual Maintenance Contract (AMC)
Ensuring your digital assets remain secure, updated, and performing at their peak long after the initial launch. Our AMC services provide peace of mind and technical stability.
How AMC Charges are Defined
Project Complexity
More complex logic and integrations require more intensive monitoring and support.
Server Infrastructure
Costs vary based on cloud resources (AWS, DigitalOcean, etc.) and anticipated traffic load.
Update Frequency
Regular content updates or feature enhancements will influence the maintenance package.
Third-Party Services
Maintenance of paid APIs (Payment Gateways, SMS, Maps) and their integration health.
Scope of Services
| Service / Component | Coverage Status |
|---|---|
| Regular Security Patches & Bug Fixes | Included |
| Server Monitoring & Uptime Guarantee | Included |
| Database Backups (Daily/Weekly) | Included |
| Technical Support (Email/Phone) | Included |
| Minor Text/Image Content Updates | Included |
| New Feature Development | Not Included |
| Major Design Overhauls | Not Included |
| Third-Party Service Costs (FAQs, Hosting) | Not Included |
| On-site Support | Not Included |
Frequently Asked Questions
Is AMC mandatory?
It is not mandatory, but highly recommended. Without AMC, any technical issues, server downtime, or bugs that arise after the free support period will be charged on an hourly or per-incident basis.
When does the AMC start?
The AMC typically starts immediately after the completion of the complimentary support period provided with the initial project delivery (usually 1-3 months).
Can I change my plan later?
Yes, AMC contracts are renewable annually. You can upgrade or downgrade your maintenance package during the renewal process based on your evolving needs.